Returns & Exchanges

At Eyemart Express, we want you to see the world clearly and stylishly, which is why we offer a 30-day satisfaction guarantee on all eyewear purchases. If you are not completely satisfied with your frames or lenses, you can return or exchange them at any of our retail locations.

1

Visit a Store

Bring your eyewear and original proof of purchase to any Eyemart Express location within 30 days of your purchase date.

2

Consult an Optician

Our expert staff will evaluate your fit and prescription to determine if a simple adjustment or a full exchange is necessary.

3

Select New Frames

If choosing an exchange, browse our wide selection of designer brands to find a replacement pair that better suits your style and comfort.

4

Complete the Transaction

We will process your refund to the original payment method or apply your credit toward your new stylish frames immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing